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Home > Knowledgebase > Resellers - WebHost Manager Overview 07 Sep 2010

Resellers - WebHost Manager Overview
WebHost Manager makes setting up, configuring and managing your domain hosting accounts very easy! WebHost Manager itself is a user-friendly graphical interface that allows quick and easy access to all the features that you have available as a reseller. The features inside the control panel automate processes that allow you to resell accounts instantly without the intervention of our technical staff.

You can access WebHost Manager by going to any browser and entering your URL followed by :2086 as shown:
http://yourdomain:2086

If you would like to access WebHost Manager with encryption, then use port 2087 instead of 2086 and use "https" instead of http as shown:
https://yourdomain:2087

Make sure you type the entire URL including "http://" or "https://" otherwise you will get an error.

There are many different "skins" available for WHM. Skins are sets of files that modify the look and appearance of the frontend interface. ProNIC Solutions supports different skins (see graph below).



WebHost Manager (Xskin)


Please Note: It is extremely important that you familiarize yourself with our end-user control panel (cPanel) before you start using WebHost Manager.


WebHost Manager Functions:


Server Setup
Setup Remote Access Key


Server Status:
Service Status
Server Information


Account Functions:
List Accounts
Create a New Account
Skeleton Directory
Terminate an Account
Upgrade / Downgrade an Account
View Bandwidth Usage
Suspend or Unsuspend an Account
Modify Suspended Account Page
List Suspended Accounts
Password Modification
List SubDomains


Themes:
Change WHM Theme


DNS Functions:
Park or Point a Domain
List Parked Domains
Add a DNS Zone
Edit an MX Entry
Delete a DNS Zone


FrontPage:
Install FrontPage Web Extensions
Uninstall FrontPage Web Extensions
Install FrontPage Mail Extensions


Email:
Mail Troubleshooter


cPanel 8:
Branding
Reset a Shopping Cart
Synchronize FTP Passwords





Server Setup:

Setup Remote Access Key:
This option allows you to setup an access key. A remote access key is used for automatic account creation scripts, external billing software, and various other things that need to call WHM to create/remove/modify accounts. ProNIC Solutions does not provide support for configuring this feature. It is offered as a convenience and it is intended to be used by advanced users only.


Server Status:

The "Server Status" section shows information about the server you are in. It has the following options:

Service Status:
Shows the status of server services such as the Apache web server, the SMTP server (Exim,) the Interchange shopping cart, the FTP server (proftpd,) the IMAP server (imapd) as well as the server load, memory and disk utilization.


Server Information:
Shows information about the server hardware including processors, memory, disk drives, etc.


Account Functions:

This is the most important section of WHM. It has the following options:

List Accounts:
This function displays all the accounts you are reselling along with the following information:
  • The IP address assigned to each account (1 IP can be used for multiple accounts).
  • Username each account was created with.
  • The contact email for the account holder. This information is updated when a user clicks on "Update Email Address" on their cPanel.
  • The date the account was created.
  • The partition each account resides on.
  • The quota limit set for each account (in kilobytes).
  • The quota used for each account (in megabytes).
  • The plan for each account.
  • The cPanel theme configured for each account.
  • The owner of the account. Accounts owned by you, the reseller, will specify your username.
Create a New Account:
To create a new account, enter the account details in the following fields:

Domain
Enter the domain name in this field. If the domain was ‘superhost.com’ you would enter ‘superhost.com’ in this field. Do not put the ‘www’ prefix, as this will prevent the account from being created correctly. Also make sure you leave NO spaces between the domain name and the beginning and end of the field.

Username
This field will be automatically generated by WHM using the first 8 characters of the domain name. Feel free to change it if you wish.

Password
Enter any combination of alphanumeric characters in this field. This will be the account password used to access cPanel, FTP, the default email address, etc. Avoid using easy passwords!

Package
Use this drop-down menu to select the hosting package for the account.


Skeleton Directory:
By clicking here you will be able to see where the server stores your skeleton or "place holder" page. The skeleton page is placed in the public_html of new accounts when they are created.


Terminate an Account:
Use this to terminate an account. All user files and settings will be permanently removed!


Upgrade / Downgrade an Account:
You can use this option to upgrade or downgrade the hosting package on a specific account.


View Bandwidth Usage:
Shows data transfer (bandwidth) for all your accounts.


Suspend or Unsuspend an Account:
Use this option to temporarily suspend an account. You can also use this option to "unsuspend" or reactivate suspended accounts.


List Suspended Accounts:
Shows a list of all suspended accounts on the server.


Modify Suspended Account Page:
By clicking here you will be able to modify the page that shows when a user goes to a suspended account. There is a default suspended account page already configured for you, however you can modify it to match the look of your site. This page is saved in a directory called "suspended.page" that resides in your public_html directory. Please make sure you do not delete this directory.


Password Modification:
Use this option to change an account's password. Please note that this will change the password for access to cPanel as well as FTP and the default email address.


List SubDomains:
Shows a list of all accounts that have subdomains.


Themes:

Change WHM Theme:
This will allow you to change the theme for your WebHost Manager.


DNS Functions:

Park or Point a Domain:
This allows you to create a domain pointer. In essence a "parked" domain will point to the original domain account. For example, if one of your customers account domain is abc.com, but the customer has another domain name, 123.com. You can "park" 123.com so that it points to the original domain abc.com.


List Parked Domains:
This will show you a list of all the domain accounts that have parked domains. You can remove domain pointers or "unpark" domains from here as well.


Add a DNS Zone:
This allows you to create DNS zones. By default WHM creates DNS zones for all your web hosting accounts, therefore you do not need to create DNS zones for domain names that are hosted in our servers. For more information about DNS (Domain Name System), please visit the following URL: http://www.internic.net/faqs/authoritative-dns.html


Edit an MX Entry:
MX (Mail Exchange) are entries in a DNS zone file that allow the transfer of email functions to a specific server. Be careful when modifying MX entries.


Delete a DNS Zone:
This allows you to remove DNS zones.


FrontPage:

The FrontPage section allows you to install, reinstall and uninstall FrontPage Web and Email extensions for a particular account.

Install FrontPage Web Extensions:
Use this option to install FrontPage web extensions for a specific account. Please note that FrontPage extensions are not installed by default when you create an account. FrontPage web extensions allow users to publish their sites directly from FrontPage.


Uninstall FrontPage Web Extensions:
Allows you to remove the FrontPage extensions for a specific account.


Install FrontPage Mail Extensions:

This feature installs the FrontPage mail extensions on all your FrontPage-enabled accounts. FrontPage mail extensions are used by FrontPage to be able to send mail directly from forms created by FrontPage's webbot component.


Email:

Mail Troubleshooter:
This feature allows you to troubleshoot and fix a faulty email address.


cPanel 8:

Branding:
This feature is not functional yet.


Reset a Shopping Cart:
This is very useful when a user looses their password to the Interchange Shopping Cart. At this time the only way to reset their password is by resetting the entire cart. Please note that when you reset a shopping cart all custom settings for the cart are lost!


Synchronize FTP Passwords:
This function synchronizes all FTP passwords with the main account password. This is very useful if users are experiencing password problems while trying to connect to their accounts via FTP.


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Related Topics
Resellers - Getting Started

Connecting to your cPanel/WHM Dedicated Server

DNS Information for Resellers

Resellers - cPanel Overview

Additional Information
Article ID: 86
Author: Bert Kammerer
Created On: 30 Sep 2003
Edited On: 21 May 2004
Edited By: Bert Kammerer
Views: 17652

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